Magento technical support is a great investment in the future of your business. It allows you to focus on nurturing leads and taking care of your business while we take care of the behind the scenes support. We’ll help you design a website your customers will love, driving more sales and traffic to your site. Check out this short list of reasons why you should consider chatting with Forix today.

 

24/7 Coverage

 

With Magento managed services from Forix, you’ll never be without a team by your side. We will monitor your site, making sure there are no blackouts, and keep things running smoothly for an exceptional customer experience. Your customers will appreciate the seamless experience, causing them to return to your site for future purchases.

 

Live Chat

 

Live chat is a great way to answer customers’ questions any time of day or night. When questions receive answers immediately, it provides more support for an instant purchase. By answering questions, you spread the message you have nothing to hide about your products. This creates a sense of trust with your customers, keeping them coming back for more. Magento ongoing support will help you to set up Live Chat on your site, making it easy to stay in touch at all points of the purchase.

 

Streamlined Checkout

 

A streamlined checkout process means no time to stop and think. The fewer screens and the less information customers must enter during checkout, the more likely they are to make a purchase. Each customer has the option to sign into his or her own account, storing personal information and payment options for future use. By reducing the number of steps, you increase your conversion rate and ultimately the number of sales.

 

Site Layout

 

Designing a site needs a delicate balance. Magento managed support from Forix offers the knowledge and expertise needed to design a custom experience that works perfectly for your business. We have a portfolio filled with successful Magento website launches, some for big names in the business. Our wide range of experience covers all different types of businesses and website uses. Let our Magento technical support design the perfect balance of customer experience and design elements to fit your needs.

 

Security Updates

 

Security is an important part of building trust with your customers. Providing a safe place for them to enter their data shows them you will provide a safe and secure atmosphere. The only way to do this is with round the clock support. Magento support services from Forix has a team available to supervise your Magento site at all hours of the day and night, watching for any breaches in security. We’ll install any updates and security patches automatically, meaning you won’t have to think about it. Let us handle the background noise while you focus on the other important aspects of your business.