How Can We Assist You?

Quality Magento Ongoing Support

Support Any Time You Need It

Find out how we can help you get the most out of your eCommerce store800.256.6584



5 Signs It’s Time to Switch Support Providers

It takes 24 hours or longer for a response.

Ideas and plans are not executed to their full potential.

Issues with site speed are recurring and are not resolved in a timely manner.

You don’t have enough information about Magento services and need reliable information.

Security is a real concern and is negatively affecting clients.

Forix Has Your Back!

Forix helps hundreds of companies succeed in eCommerce by using our expertise as a certified Magento Enterprise Partner.

We commit to providing continuous support to our clients. We know that their #1 priority is their business, which is why our top priority is making sure their online shop is working. Get ongoing support 24 hours a day, 7 days a week by contacting us today.

Get Support

Help whenever you need it:

Experienced Development Teams

  • Find and complete new opportunities while successfully completing deadlines
  • Work through a to-do list
  • Develop and work toward long-term goals
  • Experience constant and effective communication

Migrations

  • Easy migration between Magento 1 and Magento 2
  • Ecommerce and content management system platform migration assistance

Integrations

  • Managed and completed customer relationship management
  • Enterprise resource planning
  • Point of sale
  • Application programming interface integrations

Security & Patch Updates

  • Constant security monitoring and updates to prevent fraud and protect the business
  • Complete risk management and liability reduction available

Training

  • Platform use
  • Extension
  • Customization update training and full training

Get Optimized

We have your site’s full potential in mind:

Performance

  • Optimize site speed and load times for improved performance
  • Campaigns to increase traffic in event preparation
  • Upgrades and legacy system updates on time

Conversion Optimization

  • Devices
  • Channels
  • Funnels
  • Checkout flow are converted and optimized regularly

User Experience Audits

  • Easy to use site search
  • Navigation
  • Product display

Compliance

  • Full compliance with Payment Card Industry Data Security Standard
  • Health Insurance Portability and Accountability Act
  • Federal Firearms License standards
  • Special cases compliance

Process Workflow

  • Back office
  • Order management system
  • Fulfillment management

24/7 support.

Issues resolved with 24 hour help.

Dedicated account managers.

There are 60+ Magento-certified developers available for you.

Centralized customer service portal.

Our ticketing system makes customer service run smoothly.

Flexible plans.

Beginning at 10 hours per month.

Customer-Focused Magento Development Agency

Magento 2 Trained Solution Partner

Magento Ongoing Support

The team of certified specialists at Forix offers constant support to businesses using Magento 1 or Magento 2. Whether it is problem-solving or optimization, we are here whenever our clients need us. We offer a cost-effective solution to site management.

What's your
Biggest ecom challenge?

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1.800.818.2361